ibis budget Hamburg City

The rooms were immaculately clean as was the whole properly. Breakfast was outstanding and Highlights recommended. I would have given a higher score for the facilities but there is no option for a twin room.. As twin adults men didn't want to sleep together, the child had to sleep in the double bed and an adult in the bunk. Being 67 it aint fun😆. Shower and toilets basic and done the job. Staff were always friendly and helpful and had a good sense of humour.....We wanted somewhere to get our heads down and have a good breakfast to set us up for the day.. it did the job we asked it to do. Whilst hot water is available from a machine in reception, this was closed up at 22.00. As was the coffee machine it was part of. A small kettle in the room is not to much of an expanse for Ibis I am sure. Ideal for a homemade cup of tea! Snacks were also closed off at 22.00 when the front desk was unmanned.

IBIS budget Hotel is exactly what you would expect, same format in UK, so I'm not sure what previous reviews are about. I was nervous about staying here based on reviews but have used IBIS Budget before so pressed ahead. Staff on arrival were polite, helpful and courteous. A cleaning member of staff helped when I was too stupid to use the lift, despite a language barrier. Room spotless and a good size. Basic but exactly the same model as you see elsewhere. Bed was comfortable, and I had a really good sleep. Plenty toilet roll and three fresh towels for a two night stay. Wash liquid provided. Shower hot and strong. Hangers provided. Also, there are plenty electrical points. Room cleaned daily. Cleaner on 7th floor polite and considerate. There is a hotel bar with ice creams, snacks, and hot and cold drinks available from 0630. I woke around 430 like I usually do but got a coffee no problem at the IBIS next door. The female colleague who served me was extremely helpful and polite and wished me a good day. I don't know what previous reviews have been based on, but if you are looking for a clean, basic room in a fantastic location and a good price for central city, I would recommend it. Based on my stay, staff were all helpful and friendly. It's a great basic hotel at a great price.

The location was in the city centre and only a few minute walk from the main station. You could park lime scooters/bikes right outside the hotel which made getting around the city easier and quicker. There is a bar outside the hotel which was convenient and great. The rooms were a good size and tidy and the beds were comfortable.

The room was big enough for me and my daughter. The windows offered a view of the main station and the direction of the riverside. The hotel was located within walking distance of the main station. It was also close enough for the other city attractions to be reached by foot. We did not opt for breakfast, so I would not be able to say anything on this. The staff were very helpful and kept my luggage at the reception after check out while we explored the city attractions before we took our train out of Hamburg after 10pm.

We stayed here for three nights and were reticent after reading all the bad reviews, but the hotel is very well located, friendly staff and clean room. It might not have been the biggest one, but you are booking ibis budget hotel (keep that in mind). We arrived early, and they let us check in at around 10am wich was amazing, and when we asked for another set of pillows, they provided them straight away. I can't complain about anything. Thank you for the comfortable stay.